First retail outlet - Traceability system for tobacco products
Many wholesalers manage registration for their retailers. Find out more here.
As the first retail outlet for tobacco products, the TPD requires that you register in the traceability system for tobacco products. Many wholesalers manage registration for their retailers and serve as the first point of contact for questions.
Registration
Yes, each retail outlet must be registered. This also applies to cigarette vending machine locations. We recommend that you first contact your wholesaler. Many wholesalers support their partners and manage registration for them. However, you can also register yourself. The registration portal can be reached here.
You are obliged to inform other traders of the registration data received once.
We recommend that you first contact your wholesaler. Many wholesalers support their partners and manage registration for them. You can also register via a GUI. The registration portal can be reached here. You can find a step‑by‑step guide to the registration process here. We recommend that you first contact your wholesaler. Many wholesalers support their partners and manage registration for them. You can also register via a GUI.
After successful registration (onboarding), you will receive two short SMS messages. One SMS contains the password for the TLS client certificate. It can happen that upper case ‘i’ or lower case ‘L’ and upper case ‘O’ and the number ‘0’ are confused. Please check the password for these characters and try different combinations.
You will receive an SMS if the mobile number you entered was correct. After registration you will receive three e‑mails. The TLS client certificate is sent in the third e‑mail.
In addition, the mobile phone number given is also displayed in this e‑mail. If this mobile phone number is not correct, please register again.
Self-management portal
If registration was carried out by your wholesaler, please contact the wholesaler. If you have registered yourself, you will find your ID under "Settings" in the self-management portal.
In order to be able to use the self-management portal, you must first complete the registration process. The registration portal can be reached here. During the registration process, you will receive an e‑mail with your credentials and a TLS client certificate which you will then have to set up in your browser. You will then receive an SMS with the corresponding passwords.
Once you have successfully registered, you can login to the self-management portal.
ou can change your address data under "Settings" in the self-management portal.
General
Each unit pack or aggregated packaging of tobacco products can be identified by the unique identifier. This is applied as a unique alphanumeric code to each unit pack or to aggregated packaging of tobacco products.
No. Besides the information required by the EU Tobacco Products Directive, no other information may be included in the unique identifier.
No. Since 20 May 2020, cigarettes and roll-your-own tobacco with no unique identifier on the pack may no longer be put into circulation.
The regulation has been mandatory 20 May 2019 for cigarettes and fine cuts only. Other products, such as pipe tobacco and liquids for e‑cigarettes, have not been affected up to now, even if they do contain nicotine.
Supported GUI languages are German and English. The language used depends on the browser setting. If neither German nor English is pre‑set in the browser, the GUI will be displayed in English.